Shipping
Whatever the mode of transport, special attention is paid to the packaging of your products.
Prices are gross, in Euros. For the year 2023
COLISSIMO – standard home delivery :
Rates for France: Delivery in 2 to 3 working days
- Up to 0.25 kg: 10.01 euros
- Up to 0.5 kg: 10.88 euros
- Up to 1kg: 12.56 euros
- Up to 2kg: 13.73 euros
- Up to 3kg: 16.86 euros
- Up to 5kg: 16.86 euros
- Over 5kg: 31.28 euros
- Over €150: 0 euros
European rates: Delivery in 2 to 5 working days
- Up to 1kg: 15.65 euros
- Up to 2kg: 16.97 euros
- Up to 3kg: 18.28 euros
- Up to 5kg: 20.90 euros
- Over 5kg: 40.54 euros
- Over €150: 0 euros
Worldwide rates: Delivery in 5 to 10 working days
- Up to 0.25kg: 16.68 euros
- Up to 0.5 kg: 19.28 euros
- Up to 1kg: 26.71 euros
- Up to 2kg: 38.71 euros
- Over €150: 0 euros
MONDIAL RELAY – the most economical delivery :
Rates for France: Delivery in 3 to 5 working days
- Up to 0.5 kg: 6.48 euros
- Up to 1kg: 6.88 euros
- Up to 2kg: 8.15 euros
- Up to 3kg: 8.58 euros
- Up to 5kg: 12.10 euros
- Over 5kg: 22.71 euros
- Over €150: 0 euros
European rates: Delivery in 3 to 8 working days
- Up to 0.5kg: 8.17 euros
- Up to 1kg: 8.58 euros
- Up to 2kg: 9.28 euros
- Up to 3kg: 9.97 euros
- Up to 5kg: 11.37 euros
- Over 5kg: 22.39 euros
- Over €150: 0 euros
EXPRESS – fast, home delivery :
Rates for France: Delivery in 1 to 2 working days
- Up to 2kg: 19.65 euros
- Up to 5kg: 20.07 euros
- Over 5kg: 33.47 euros
European rates: Delivery within 1 to 2 working days
- Up to 0.5kg: 20.07 euros
- Up to 1kg: 23.94 euros
- Up to 2kg: 28.65 euros
- Up to 3kg: 32.70 euros
- Up to 5kg: 40.82 euros
- Over 5kg: 104.35 euros
Worldwide rates: Delivery in 1 to 3 working days
- Up to 0.5kg: 68.30 euros
- Up to 1kg: 74.98 euros
- Up to 2kg: 88.28 euros
- Up to 3kg: 99.76 euros
- Up to 5kg: 114.97 euros
- Over 5kg: 253.34 euros
As our products are made to order, it can take up to 21 working days to receive your order. Our average delivery time is 9/10 days. However, this time may be exceeded as it is impossible to control the entire distribution chain. Sensuel et Marquant will not be held responsible for this inconvenience.
Should a product be out of stock, you will be informed immediately and given a lead time. Failing this, an alternative will be offered immediately.
They are delivered to the address indicated by the customer on his/her request. It is the customer’s responsibility to check the condition of the packaging and the contents of the parcel(s) on delivery and to report any damage to the carrier on the delivery note, as well as to Sensuel et Marquant via the e-mail address: contact@sensueletmarquant.com within 48 hours maximum. If no reservations are made with the carrier within the legal time limits, Sensuel et Marquant will not be obliged to exchange or reimburse you free of charge for damaged or missing items. A commercial gesture may be discussed if a photo is taken at the time of delivery of the damaged product(s).
The shipping method depends on the package selected. By Colissimo with tracking and drop-off without signature or via Mondial Relay. If you prefer delivery by Colissimo Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online as soon as possible.
Shipping fees include handling and packing fees as well as postage costs. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Each package is carefully packed.